A Few Questions We Get Frequently:

  • q-iconWhat should I look for when I hire a carpet or furniture cleaner?

    One of the most important aspects is the experience level of the company AND the technician who will actually be doing the cleaning. An experienced technician will listen to your concerns and will recommend and follow through with proper cleaning procedures. Understand ALL fees before allowing someone to begin spotting or cleaning your carpet and furniture. Avoid those who sell the “extras” at point of purchase. Ask who will be doing the actual cleaning; the company hired or a subcontractor.

  • q-iconHow is sanding different from cleaning and refinishing my floors?

    Sanding removes the finish and some wood requiring a process that will take far longer to accomplish, with greater cost and dusty clean up for you. Hayward’s process of cleaning and refinishing is odorless, normally taking just one day, and will not remove the finish nor cause dust. We will thoroughly deep clean your floors with automatic cleaning machines and an odorless, water base Citrus cleaner, without removing any wood.All materials used are environmentally friendly and non-toxic. When cleaned, rinsed and dried, we apply a water base Poly Urethane finish to the wood that will dry in approximately 45 to 60 minutes, returning the wood to a beautiful finish.

  • q-iconHow frequently should I have my carpeting, rugs or upholstery cleaned?

    Proper maintenance of your investment is always best. Each area in your home or office receives differing amounts of wear. Regular maintenance, including vacuuming and the prompt removal of spills and stains, increases the life of your investment. Leaving spilled materials in the carpet, rug or fabric makes the removal more difficult. Using the wrong spotting material, or using a spotting solution improperly, may also set the stain.

  • q-iconHow safe are the cleaning and refinishing materials and how long will the finish last?

    We use only environmentally safe, non-toxic, non-allergenic products with a very low odor. After preparing your hardwood floors by cleaning with our exclusive NO SAND PREP process, we rinse and dry all surfaces. We then apply a water base Poly Urethane in satin, semi gloss or high gloss finish, drying in approximately 60 minutes, returning your wood to a beautiful lustre. Our finish contains 35% hard particulates, an extremely durable finish lasting 12 -15+ years if properly maintained.

  • q-iconWhat Can I Do For Maintenance?

    Avoid soaking the floor when cleaning. Clean with a damp mop, rag or sponge with between 1 to 2 ounces of white vinegar in one (1) gallon of warm to hot water. Place felt tabs under all furniture that comes into contact with the floor surface to avoid damaging the floor or the finish. Remove any spills or foreign materials from the floors as soon as possible. If you are in doubt as to how to clean or what to use to maintain and protect your wood floors, please call Hayward’s at 847-741-2315.


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We Guarantee our work and live by the standard set 3 generations ago: we aren't satisfied until you are satisfied...

Contact Us:

Phone: 1-847-741-2315
Fax: 1-847-741-2326

75 N Alfred Avenue
Elgin, IL 60123